Support System » All Posts https://support.physcode.com/forums/forum/hotel-wordpress-theme/feed Sat, 21 Dec 2024 16:59:06 +0000 https://bbpress.org/?v=2.6.11 en-US https://support.physcode.com/forums/topic/disappointed/#post-14968 <![CDATA[Reply To: Disappointed]]> https://support.physcode.com/forums/topic/disappointed/#post-14968 Mon, 03 Jun 2024 07:31:17 +0000 Julia Hi,

I have opened two tickets, both are not resolved, yet you guys acting like all is well.
The site is in production, i need quick fixes as the client is waiting,
Why did you close the ticket “No mobile menu”? i can’t see the mobile menu at all

You can clear cache and check again.
Thanks.

]]> https://support.physcode.com/forums/topic/disappointed/#post-14967 <![CDATA[Reply To: Disappointed]]> https://support.physcode.com/forums/topic/disappointed/#post-14967 Mon, 03 Jun 2024 04:43:18 +0000 Julia Hi,

I have opened two tickets, both are not resolved, yet you guys acting like all is well.
The site is in production, i need quick fixes as the client is waiting,
Why did you close the ticket “No mobile menu”? i can’t see the mobile menu at all

I have assigned it to the developer to check.

Also, the ticket “Can’t access theme settings”
you’re telling me to go: Appearance => Customizes => header where is no such a thing in my customizer, there is no header secton.
Plus, the ticket for the theme settings not the customiser

I have responded on the ticket, please follow on the ticket https://support.physcode.com/forums/topic/cant-access-theme-settings/#post-14966
Sorry for the inconvenience!
Thanks.

]]> https://support.physcode.com/forums/topic/cant-access-theme-settings/#post-14966 <![CDATA[Reply To: Can’t access theme settings]]> https://support.physcode.com/forums/topic/cant-access-theme-settings/#post-14966 Mon, 03 Jun 2024 04:41:49 +0000 Julia Hi,
Sorry, you can go to Theme settings => header => edit https://prnt.sc/6cQUdjJPIKiU
Thanks.

]]> https://support.physcode.com/forums/topic/no-mobile-menu-2/#post-14963 <![CDATA[Reply To: No mobile menu]]> https://support.physcode.com/forums/topic/no-mobile-menu-2/#post-14963 Mon, 03 Jun 2024 01:42:38 +0000 Julia Hi,
I fixed it. please, check it again
Thanks.

]]> https://support.physcode.com/forums/topic/no-mobile-menu-2/#post-14962 <![CDATA[Reply To: No mobile menu]]> https://support.physcode.com/forums/topic/no-mobile-menu-2/#post-14962 Sun, 02 Jun 2024 13:41:34 +0000 reefkh https://support.physcode.com/forums/topic/no-mobile-menu-2/#post-14961 <![CDATA[No mobile menu]]> https://support.physcode.com/forums/topic/no-mobile-menu-2/#post-14961 Sun, 02 Jun 2024 13:41:18 +0000 reefkh please check
the ticket was closed by you even though there is no mernu for mobile there

]]> https://support.physcode.com/forums/topic/disappointed/#post-14959 <![CDATA[Disappointed]]> https://support.physcode.com/forums/topic/disappointed/#post-14959 Sat, 01 Jun 2024 19:15:58 +0000 reefkh Hi there,
I have opened two tickets, both are not resolved, yet you guys acting like all is well.
The site is in production, i need quick fixes as the client is waiting,
Why did you close the ticket “No mobile menu”? i can’t see the mobile menu at all

Also, the ticket “Can’t access theme settings”
you’re telling me to go: Appearance => Customizes => header where is no such a thing in my customizer, there is no header secton.
Plus, the ticket for the theme settings not the customiser

I need a quick repsonse and solutions for both tickets.

]]> https://support.physcode.com/forums/topic/cant-access-theme-settings/#post-14958 <![CDATA[Reply To: Can’t access theme settings]]> https://support.physcode.com/forums/topic/cant-access-theme-settings/#post-14958 Sat, 01 Jun 2024 19:08:21 +0000 reefkh No thank you,
I’d like to access theme settings please

]]> https://support.physcode.com/forums/topic/cant-access-theme-settings/#post-14955 <![CDATA[Reply To: Can’t access theme settings]]> https://support.physcode.com/forums/topic/cant-access-theme-settings/#post-14955 Sat, 01 Jun 2024 02:01:04 +0000 Julia Hi,
About style, you can go to Appearance => Customizes => header => edit.
About the footer, you can go to Appearance => widget => footer => edit
Thanks.

]]> https://support.physcode.com/forums/topic/no-mobile-menu/#post-14953 <![CDATA[Reply To: No mobile menu]]> https://support.physcode.com/forums/topic/no-mobile-menu/#post-14953 Sat, 01 Jun 2024 01:40:40 +0000 Julia Hi,
I hope you were satisfied with our theme as well as the level of service we provided. If you are happy with the theme and our services, please consider rating 5 stars for our theme at http://themeforest.net/downloads. It’s a criterion to evaluate my ability. I would highly appreciate that.

Because your issue is no more. I will close this topic now.
Thanks.

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