checkin and checkout date don’t have in the email of the order

I bought a theme of yours, i signed up and i cannot find a link that lets me submit a ticket on your website.

Here’s the purchase code:
29f4c906-216b-45e8-b26b-04308c19ff82

Here’s the website address:
https://staycationlebanon.com

1) I don’t know why the check-in and check-out date dont show with the order.
2) in the checkout page, the saved profile fields, show then disappear in a second, is there any bug?