The theme styles are shown broken after installation

  • Member
    October 13, 2020 at 4:17 pm #11294

    I represent a development team who bought Azen WooCommerce template to develop a website for our client. WordPress is one of our primary technologies and we installed a number of templates before, but this is the first time we faced such an issue. We tried installing to a developer’s local machine and our test server – the result is the same, the theme is installed with the styles broken like this: screenshot of the homepage –
    The developer reports the following details:
    – slider doesn’t exist
    – tables of WooCommerce product is lines
    – several images are not loaded (404 error – images has incorrect names)
    – Elementor editor reads the Homepage incorrectly – all elements are just text
    – Among other pages except for the Homepage, some look fine and others are broken (e.g., About Us page is also broken).
    Please advise what could cause such an issue and how to solve it. We need urgent support.

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